Runbooks
Everything in the Falcon Veritas Intelligence platform that lives under runbooks. 6 articles · maintenance scorecard updated monthly.
What lives here
This section of the support center is the canonical reference for runbooks on FVI. It covers every product surface, every operational concern, and every compliance beat that touches runbooks at a global bank.
Each article below is owned by a domain engineer and reviewed monthly by Bianca (brand consistency) and Aria (accessibility). Source-of-truth code paths in src/lib/runbooks/ are linked in-line.
Articles
Incident response
Severity matrix, comms templates, role assignments, postmortem rituals.
ReadKey rotation
Zero-downtime rotation of API keys, JWT signing keys, and Vault KEKs.
ReadDisaster recovery
Multi-region failover, evidence pack restore, customer-facing comms.
ReadBackup & restore
PITR, schema snapshots, evidence pack restore from R2.
ReadRTO & RPO
Recovery objectives by tier, measured quarterly via game days.
ReadScaling
Supabase connection pooling, AI inference rate limits, read replicas.
ReadAdjacent sections
Runbooks does not exist in isolation. The most-asked-for cross-references from this surface are:
Getting started
FVI surface: getting started.
OpenReconciliation
FVI surface: reconciliation.
OpenAI
FVI surface: ai.
OpenExceptions
FVI surface: exceptions.
OpenData sources
FVI surface: data sources.
OpenAPI
FVI surface: api.
OpenIntegrations
FVI surface: integrations.
OpenSecurity
FVI surface: security.
OpenQuick reference
| What you want to do | Where to go |
|---|---|
| Run a runbooks task for the first time | Quickstart |
| Fix a broken runbooks workflow | Troubleshooting |
| Understand the runbooks engine architecture | Architecture diagrams in docs.falconveritas.com/architecture |
| See the latest runbooks changes | Release notes |
| Audit, residency, or PII controls touching runbooks | Security + Compliance |
Last updated: 2026-08-22 · Section owner: Documentation · Maintenance scorecard: 100% reviewed in last 90 days.